Legal Notice (Yritystiedot)

In compliance with Finnish disclosure requirements:

Droppe Oy

Legal Name: Droppe Oy | Business ID: 3130765-4 | VAT: FI31307654

Address: Mannerheiminaukio 1a c/o Droppe, 00100 Helsinki, Finland

Managing Director: Johannes Salmisaari

Contact: kysy@droppe.fi (Finnish support) | orders@droppe.com (general) | management@droppe.com (official/legal inquiries)

Phone support: +358 45 4909908—Monday-Friday 9:00-17:00 EET

Business Activity: E-commerce accelerator and multi-channel marketplace operator for workwear and industrial supplies—operating own marketplace, third-party platforms, and digital sales channels

Professional Liability Insurance: Coverage details available upon request to management@droppe.com

 

Digital Services Act (DSA) Compliance

DSA classification: As merchant of record, Droppe Oy is your contracting party for purchases—you buy from us, not from Brands. We are therefore not an "online platform" under DSA Article 3(i) (which applies to services allowing consumers to contract with third-party traders). For user-generated content such as reviews, we comply with DSA hosting service obligations.

Single point of contact for EU authorities, European Commission, and European Board for Digital Services: management@droppe.com—English and Finnish available

Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR). We are not obligated or willing to participate in a dispute resolution procedure at a consumer arbitration board.

FAQ – Frequently Asked Questions

Questions or need help? You’re in good hands — over 50,000 professionals trust Droppe for reliable delivery, easy returns, and secure payments. Find quick answers below or visit our help center.

Once your order is shipped, you’ll receive tracking updates by email. You’ll be notified when it’s on the way, ready for pickup, or out for delivery.

We deliver your order to a pickup point, home, or workplace of your choice, using leading delivery companies.

You can return or exchange items within 30 days free of charge if they are unused, undamaged, and in their original box.

You can pay conveniently with MobilePay, Klarna, PayPal, credit card (Visa, Mastercard, American Express), Apple Pay, or Google Pay.

  • MobilePay
  • Klarna
  • PayPal
  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay

Yes. You’ll receive a receipt by email with your order confirmation, which you can use for employer reimbursement.

Most answers can be found in our Support Center. If you need more help, we’re always here for you.

That’s great to hear! Please tag us on Facebook, Instagram, or LinkedIn. Just like your new workwear makes your days better, hearing about it makes ours.